The BlackBerry Beat

Russell Shaw
  • Russell Shaw, rest in peace

    By David Grober | March 16, 2008, 3:09am PDT

    Editor’s note: Russell Shaw passed away on March 14. For more information, see Between the Lines. His family requested that we post this notice so people know that all scheduled meetings are canceled.

  • BlackBerry with slide-out keyboard described in new Patent app

    By Russell Shaw | February 28, 2008, 3:40pm PST

    A new BlackBerry Patent app just published Thursday describes technology for a BlackBerry device with a slide-out keyboard.
    The Patent app is entitled,  Hybrid Portrait-Landscape Handheld Device With Trackball Navigation and Qwerty Hideaway Keyboard.
    The Patent abstract, and the accompanying illustration, pretty much tells us what we need to know.
    Here’s the Abstract:
    A device is disclosed for use [...]

  • BlackBerry Patent app describes "Ergonomic Cursor Controller"

    By Russell Shaw | February 28, 2008, 7:00am PST

    A newly published BlackBerry Patent application entitled Ergonomic Navigation Cursor Controller For a Handheld Mobile Communication Device specifies technology for a “navigation button” dedicated to controlling the movements of a cursor on a BlackBerry screen.
    The Abstract is rather specific. It calls for:
    An ergonomic cursor navigation controller for a handheld mobile [...]

  • Remember this, BlackBerry: when it comes to customer communications, it's NOT all about the carriers

    By Russell Shaw | February 20, 2008, 9:16pm PST

    Once again, there were scattered BlackBerry service outages yesterday. This time, it was maintenance on the BlackBerry Internet Service side of the business. The one that forwards your other email account messages to your BlackBerry.
    Unfortunately, yesterday proved that when it comes to letting customers know what the you-know-what is going on, BlackBerry’s notification processes are [...]

  • Numerous BlackBerry BIS service outages reported

    By Russell Shaw | February 20, 2008, 9:30am PST

    Numerous posters on BlackBerry board Pinstack are reporting some BlackBerry BIS service outages.
    “I love my bb, but this is getting ridiculous,” one poster writes.
    I beg to agree.
    Update: Reports are coming in pointing to issues with “scheduled maintenance,” but generally attesting to network back up around 4 p.m. ET/1 p.m. PT. 

  • Will BlackBerry OS 4.6.0 see fix to battery drain issues? Perhaps not

    By Russell Shaw | February 19, 2008, 8:24am PST

    We hear via Boy Genius Report’s traditionally well placed sources that BlackBerry OS 4.6.0 is out of internal development and is now in the carrier certification process.
    That could be could news. Or it might not matter.
    Those in the know, and tend to go through life seeing the glass half-full hope that this OS build could [...]

  • Analyst: BlackBerry service glitches ignite "concerns," but no harm done (yet)

    By Russell Shaw | February 19, 2008, 8:12am PST

    I’ve just been sent a copy of BlackBerry-maker Research In Motion stock analyst Mike Abramsky’s brand new, quite detailed analysis on RIM.
    There’s plenty to chew on in this RBC Capital Markets report.
    The first thing I wanted to know is Abramsky’s take on what effect, if any, the Feb.11 BlackBerry service outage will have on RIM’s [...]

  • RIM and Motorola sue each other in silly patent dispute

    By Russell Shaw | February 18, 2008, 11:02pm PST

    Note: This post is duplicated on my IP Telephony, VoIP, Broadband blog.
    Just within the last few days, BlackBerry-maker Research In Motion and Motorola have sued each other for Patent infringement.
    Motorola’s big issue seems to be a feeling that in most of its 8xxx series models, RIM’s method of storing contact info in wireless emails, [...]

  • NOC-NOC, who's there? Or, "I've seen the thumbwheel and the damage done"

    By Russell Shaw | February 13, 2008, 11:10am PST

    NOC= (Blackberry-maker Research In Motion’s Network Operations Center in Waterloo, Ont.)
    As to the latter portion of this post’s title, NOT an original.
    Readers of a certain vintage may recognize that saying as an adaptation from an old Neil Young song entitled “I’ve Seen The Needle and the Damage Done.”
    My colleague Tom Krazit gives the phrase [...]

  • BlackBerry: outage probably caused by data routing system upgrade glitch

    By Russell Shaw | February 12, 2008, 3:44pm PST

    BlackBerry-maker Research In Motion has just said an early investigation is pointing to a problem with an upgrade of a data routing system.
    The upgrade was part of an ongoing effort to expand capacity for long-term growth, it noted.
    More as we learn more.