IBM

  • "Hannover" at Admin2006 and DNUG

    By Ed Brill | April 6, 2006, 12:42pm PDT

    The
    View’s Admin2006
    is a little
    over a month away, and I’m way behind in getting my presentation done.
     The session is called, “Lotus Notes ‘Hannover’ — What It Means
    To You”.  Given the weight of the topic, there’s a need for the
    right focus make sure the presentation hits the mark.

    The great news is that I’ve recruited Mary Beth Raven, one of the lead
    UI gurus on the “Hannover” project, to co-present the session
    at Admin2006.  Mary Beth will be doing a session at the DNUG/IBM
    Lotus Technical Forum
    on “Hannover”
    UI improvements… the Admin2006 session will contain a subset of that
    presentation.  In both cases, attendees will get to see the latest
    live Notes “Hannover” code, and talk directly with the woman
    who is on a personal mission to make “Hannover” the best collaboration
    client in the industry.

    The Notes “Hannover” team has an incredible focus on user interface.
    Hope you’ll be at these sessions to see, hear, and discuss the latest and
    greatest in the plan for the next release of Notes.

  • Eighty-five percent

    By Ed Brill | April 5, 2006, 3:09pm PDT

    Image:Eighty-five percent

    Despite globalization, there are always
    locally produced specialties to check out during my travels.  Unsurprisingly,
    one of my purchases last week while in Zürich was an assortment of Swiss
    chocolate, purchased in the basement market of the Globus department store.
     One of the things that intrigued me was the dazzling array of cocoa
    intensity available.  I do like dark chocolate and thus, defaulting
    to the childhood notion that a bigger number is better, bought a bar
    of the Lindt Excellence 85% cacao chocolate
    .
     Though that link is to Lindt USA, I’ve never seen the 85% version
    here.

    The verdict?  Sometimes you can
    have too much of a good thing.  It’s like eating raw cocoa powder.
     The 70%
    version
    was much better.

    A few weeks prior, one of my main purchases
    coming out of the Nordic countries was several packages of local smoked
    salmon.  One of my favorite bring-backs from Europe.

    I’m going to Asia in two weeks, and
    the last stop is Kuala Lumpur.  While I’m always on the lookout for
    decorative Asiana, I know my last stop there will be the famous night market.

  • New York Times: I.M. Generation Is Changing the Way Business Talks

    By Ed Brill | April 5, 2006, 3:09pm PDT

    As I’ve been saying, voicemail is dead.
     Sun’s Tim Bray even says internal e-mail is dead (I don’t agree at
    all — not in a global company where people are asychronously available…does
    Tim not sleep?).  

    Still, instant messaging is taking over.

    Now
    a generation of office workers who grew up with instant messaging has gained
    control. They have made I.M. the new black, the latest trend in information
    technology. Along the way, they have changed how the corporate world converses
    and have built a series of new communication applications.

    Hmm,
    I thought Yellow was the new black…

    The article includes coverage of Lotus
    Sametime customers such as Intellicare:

    “One of our
    nurses answers the phone when you call your doctor in the middle of the
    night, and 97 percent of our nurses work from home,” said Jeff Forbes,
    chief information officer. “The nurse can fire off an I.M. to an expert
    and get a response back without having to interrupt your call.”

    In
    conclusion, the Times says it, too:

    [C]orporations are
    building new applications on top of instant messaging, taking advantage
    of the fact that private I.M. networks are insulated from the outside world.
    The process is reminiscent of when corporate intranets were first built,
    in the mid-1990’s. These private areas on the Web were created as applications
    on top of the Web protocols.

    All of which means the end could be
    near for business voice mail, as more and more companies adopt instant
    messaging.

    I’m coming thisclose to changing my IBM voicemail
    greeting to say “don’t bother leaving me a message here, I only check
    it once a week.  Need me?  E-mail, IM, or call my mobile.”

    Link: New
    York Times: I.M. Generation Is Changing the Way Business Talks

    >

  • eWeek Biz Bytes: The Absurd Crackdown on Free Internet Services

    By Ed Brill | April 5, 2006, 3:09pm PDT

    Dan Briody comments on an article in the
    Wall Street Journal discussing companies which ban public communication
    services:

    I’m not going to argue that these technologies
    are often used for personal reasons. They are. But so are phones, and e-mail,
    and water coolers, and bathrooms. And they do come in handy. Instant messaging
    is a far quicker way to communicate than e-mail. Personal Web e-mail accounts
    are great backups for corporate server outages. And any company that’s
    not looking hard at switching their entire telecommunications system over
    to the IP network is already behind the game. Bandwidth concerns? Please.
    Within 10 years every piece of business communication will be running through
    the IP network.

    Now what’s the technology direction for
    bathrooms and water coolers?

    On the other hand, perhaps the reason some of the companies mentioned have
    locked up public communication services is that they have business-quality
    products deployed or in plan, and are going to use enterprise connections
    like those in the new Sametime 7.5 to manage the connectivity for their
    enterprise.

    Still, I think open and available is the way to go.  I really appreciate
    that IBM acknowledges that some personal use of corporate resources is
    bound to happen, and not to make us punch codes into the copier/FAX to
    use it, not to block eddiebauer.com, and not to turn off ports for AOL/Skype
    etc.

    Link: eWeek
    Biz Bytes: The Absurd Crackdown on Free Internet Services

    > (Thanks, boss)

  • Sametime 7.5: Screen sharing plug-in

    By Ed Brill | April 5, 2006, 3:09pm PDT

    Once again, my colleague Paul Culpepper
    assists on demonstrating a cool Sametime 7.5 feature.  Here, without
    the need to launch a full e-meeting, Paul does some screen sharing with
    me..
    Image:Sametime 7.5: Screen sharing plug-in

    Image:Sametime 7.5: Screen sharing plug-in

    Image:Sametime 7.5: Screen sharing plug-in

    Image:Sametime 7.5: Screen sharing plug-in

    —————————————————-
    and if I want to continue by sharing something with Paul, I can:

    Image:Sametime 7.5: Screen sharing plug-in

    —————————————————————————
    and I can even give Paul edit/navigation control of the shared application.

    Image:Sametime 7.5: Screen sharing plug-in

    Way cool!

  • Lotus Sametime 7.5 preview flash demo now available

    By Ed Brill | April 3, 2006, 4:48pm PDT

    A flash demo showing the new features and
    capabilities of Lotus
    Sametime 7.5 is now available on ibm.com
    .
     All the details regarding this about-to-go-to-first-beta major release
    are here.
     (Via Bruce)

  • Ferris Research: Exchange Reliability and Its Impact on Organizations

    By Ed Brill | April 3, 2006, 4:48pm PDT

    Disclaimer — I haven’t read the report
    I’m linking to here, yet…but from the contents and quotes posted on Ferris’s
    website, it sounds like a good one:

    • “Exchange administrators feel burdened
      by the daily and weekly tasks required to build and maintain a highly reliable
      Exchange solution. Better tools will reduce this burden.”
    • “Key
      Trends and Observations
           Exchange Requires Constant Attention
           It’s Very Difficult to Diagnose Exchange Problems
           Monitoring the Environment Helps Alleviate Downtime
           Full Redundancy Is Not Built Into Exchange”

    and
    my favorite, “Why is technology for fully redundant systems still
    not available?”  Sure it is — it’s called Lotus Notes/Domino.

    Link: Ferris
    Research: Exchange Reliability and Its Impact on Organizations

    > (Subscriber access only; via Ferris
    weblog
    )

  • Availablogging

    By Ed Brill | April 3, 2006, 4:48pm PDT

    Last week, when once of my customer meetings
    for this trip fell through, I blogged
    about having a free day in Europe

    in an effort to maximize this trip.  Now as I rush back home, I think
    this “availablogging” was a good idea and something I need to
    do more often.

    As a result of the blog entry, meeting offers to utilize my Wednesday came
    in from Denmark, Sweden, the Netherlands, France, Germany, and Switzerland.
     Some came from customers, some came from partners, and interestingly,
    some came from IBMers.  I say “interestingly” because I
    had also communicated this one-day availability through “normal channels”
    to my Lotus colleagues, but I reached as many IBMers through the blog as
    I did through the normal routine.  The “normal channel”
    offers came from Spain, France, and Romania.  All in all, there’s
    a lot going on with Notes in Europe — some new opportunities, some defense,
    and some happy customers upgrading along.

    So, to those I couldn’t get to this time — I’m going to be back in Europe
    in six weeks for the DNUG/IBM
    Lotus Technical Forum
    , my
    fourth European trip so far this year.  I know a  number of customers
    will be at the event itself, but I’m also going to try to work in an extra
    day or two for other visits.  And if things can’t wait six weeks,
    there are other top-notch IBMers available in-region to assist.  I
    hope I’ve referred all of the availablogging requests to one of the regional
    Notes business or technical leaders — if something was missed, please
    let me know.

    As for the rest of the trip, one more meeting fell through, but at that
    point it was too late to use the time for anything other than a quick trip
    into central Zürich (and, of course, some Notes/e-mail time).  Yesterday
    afternoon’s customer meeting, booked months ago as part of this customer’s
    “IT Week”, was intense and also a bit fun.  In no small
    part this was due to my place on the customer’s agenda…the last of almost
    a dozen vendor presentations throughout their week.  I had to make
    a relatively quick escape when it was finished, though…the annual watch
    show in Basel had all the hotels in northern Switzerland booked up for
    the night.  I ended up flying back via Düsseldorf, aboard my favorite
    Europe-Chicago flight, Lufthansa’s
    PrivatAir all-business-class service
    .
    This is my third occasion to use this awesome flight, and this week’s bonus
    is an early arrival.  With Europe already on summer time, the eight-hour
    difference means that a 9 AM departure lands in Chicago at 10:30 AM local
    time.  

    Next availablogging — well, I’m trying to stay home for a few weeks, but
    then it’s off to Lotusphere Comes to You and other events in Manila (20
    April), Singapore (21 April), and Kuala Lumpur (24-25 April).  It’s
    been about two years since my last regional visit, so the local IBM teams
    have me pretty booked up.  I believe there’s some effort to try to
    do user group meetings as part of the LCTY events in Singapore and K-L,
    so if you are interested in that, please let me know.

  • Congratulations and welcome, Steve Castledine

    By Ed Brill | April 3, 2006, 4:48pm PDT

    Congratulations and welcome to Steve
    Castledine, the newest member of the Lotus development organisation
    !
     I’ve known Steve for the last three years, ever since he launched
    his Dominoblog
    template, which I’ve used for edbrill.com since Steve first shipped.  He’s
    a passionate and skilled developer, and I’m pleased to have his talents
    on our team.

    In the coming weeks, it will be interesting to watch how Steve and his
    template are integrated into upcoming Notes/Domino work.  I’m sure
    he has some bright ideas for the future.

    There’s something else interesting about Steve joining the Notes/Domino
    team.  Steve’s resume/CV is obvious to anyone looking at the proliferation
    of Dominoblog sites.  Here we have quality work being leveraged throughout
    the community (whether published on someone’s own site or somplace like
    OpenNTF.org),
    which leads to someone being hired on for future Notes work (and not just
    by IBM!).  I know it’s not a new concept to say that one’s online
    presence is part of their resume/CV, but for many people in the Notes/Domino
    community, their work speaks for itself.  I recently offered to be
    a reference for someone whose “professional” work I’ve never
    seen, simply because their community work has been outstanding.

    I wasn’t really involved in the process that lead to Steve’s good news,
    but I am very pleased with the outcome.  The Notes/Domino development
    team has hundreds of incredibly skilled and innovative professionals…and
    now has one more.  Oh and Steve — keep blogging.  I think the
    community will be quite interested to see how your new role plays out in
    the months ahead.

  • Washingtonpost.com: IBM Makes A Play for Microsoft´s Customers

    By Ed Brill | March 30, 2006, 11:18am PST

    Interesting to see this is in the mainstream
    media even before the press release is posted on ibm.com…

    International
    Business Machines Corp. said it will roll out an aggressive strategy today
    to lure business customers away from rival Microsoft Corp., offering bounties
    of up to $20,000 to sales partners who can persuade companies to make the
    switch. …

    The plan seeks to use IBM’s 100 [sic
    - should be "hundreds of"] business partners who work with companies’
    IT divisions as its de facto sales force. IBM will reward each business
    partner $20 per individual e-mail account, up to $20,000, for every company
    that stops using Microsoft’s Exchange server and Outlook e-mail system
    and begins using IBM’s Linux-based Lotus Notes e-mail system and Domino
    server system.

    The gloves are off….

    Link (free registration required): Washingtonpost.com:
    IBM makes a play for Microsoft’s customers

    >

    (And watch for more coverage elsewhere
    today)