IT Services & Outsourcing
-
2010 Predictions for the Outsourcing Industry
“There is not one living being that can accurately predict the outcome of this crisis, all we can do is continue the dialog and the answers will slowly unravel”. Here are 2010 Predictions for the Outsourcing Industry…
-
The change imperative: it's back-to-basics time
I recall sitting on a panel at at outsourcing conference in New York City back in 2004, and there were protesters outside, demonstrating their frustration about US jobs “moving offshore”. In response, a sourcing attorney declared, “outsourcing provides a great opportunity for the US - we can offload low-value jobs and focus on higher-value, more innovative work”. I recall thinking to myself, even then, that that argument didn’t quite add up.
-
Can the next President turn the USA into a competitive sourcing location
We’re in the final throes of the most enthralling and contentious election in years - and John McCain or Barack Obama will likely have a very different impact on the USA’s potential as a sourcing location.
-
Preparing the new organization for life after outsourcing
The outsourcing debate over recent years has been dominated by the operational ability of companies to transition processes to a third-party supplier to manage. Too many companies have presumed their business will carry on as it was pre-outsourcing, but with third-party staff managing some of the business functions. However, in the majority of outsourcing efforts there is a degree of employee transition, and when this happens there are leading practices for both transitioning and restructuring the retained organization.
-
Outsourcing highlights for June
Click on these links for recent happenings in the outsourcing world
-
Will the EDS acquisition spark a feeding frenzy?
This merger-event could change the game considerably, and we could see other BPO suppliers to re-evaluate their acquisition strategies to generate more global scale and increase their client-bases. With the cost of client acquisition becoming increasingly prohibitive, the valuations of services firms decreasing in these market conditions, and the desire of many enterprises to move into more rapid outsourcing engagements, the leading vendors need additional scale and capacity. So this begs the question whether we could see some similar-scale outsourcing services mergers in the near-term?
-
Whom do you trust for balanced outsourcing advice?
Please choose your preferred three information outlets for outsourcing advice
-
Are we reaching an inflection point of business globalization?
I can’t help feeling we are entering into a critical phase of business globalization, due to a convergence of factors. We have seen these global dynamics in play for the last 30 years, but we are now in an economy where today’s CEOs are aware they need the tools at their disposal to become truly integrated global enterprises.
-
Is it time to dump the term "outsourcing"?
Is it time to dump the term “outsourcing”?
-
Outsourcing highlights for April
Highlights from the award-winning outsourcing blog Horses for Sources for the month of April
